Voco The Franklin New York By Ihg, New York City - Reviews, Room Options & Prices 2025

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About the Hotel

164 E 87Th St, New York City, New York, United States of America, 10128

Voco The Franklin New York By Ihg, a romantic 4-star boutique hotel on a tree-lined Upper East Side street, embraces prewar Gotham's Art Deco glamour with crystal chandeliers, mosaic art, and fresh floral bouquets. The hotel features a cozy library nook, comfortable living room, and French bistro-style breakfast lounge.

Luxury Room Amenities

Guest rooms at Voco showcase plush antique beds with Egyptian cotton linens and original photographic works by Deborah Turbeville. Each room includes en suite bathrooms with Bvlgari bath products, cotton terry bathrobes, and pillow-top mattresses.

European-Style Dining Options

The complimentary European breakfast buffet serves freshly baked muffins, scones, meats, cheeses, yogurts, and granolas. Nearby Tony's Di Napoli offers family-size Italian dishes, while Café Sabarsky at Neue Galerie serves Viennese pastries and lattes.

Social Entertainment Spaces

A Vaio computer with free internet access is available in the library shelves. The hotel hosts wine and cheese receptions for guests to socialize, while the Loews Orpheum 7 cinema screens latest blockbusters around the corner.

Cultural District Access

The Franklin Hotel stands 2 blocks from the subway and 4 blocks from Central Park and the Guggenheim Museum. Museum Mile, located three avenue blocks west, houses cultural institutions from Cooper-Hewitt Museum to Whitney. Parking is available at CRC Parking across the street and Alan Garage adjacent to the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Hearing Accesible

Max:

2 persons

12 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Queen Room

Max:

2 persons

12 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

Check Prices

Double Room Mobility accessible

Max:

2 persons

14 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

New York City 5.3 mi

Airports

LaGuardia (LGA) 8.1 mi

Teterboro (TEB) 14.5 mi

Train

Grand Central Station 2.2 mi

Metro stations

86th Street Lexington Avenue Line400 ft

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 45 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping

Children

Cribs

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Location

164 E 87Th St, New York City, New York, United States of America, 10128

Map view

street view

164 E 87Th St, New York City, New York, United States of America, 10128

City landmarks

Parks

Central Park

3900 ft

Museums

The Metropolitan Museum of Art

3700 ft

Landmark

Rockefeller Center

1.9 mi

Museums

Guggenheim Museum New York

2100 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1.9 mi

Museums

American Museum of Natural History

1.2 mi

Museums

The Jewish Museum

3100 ft

Gallery

Frick Collection

1.2 mi

Square

Times Square

2.2 mi

Church

St. Patrick's Cathedral

1.9 mi

20 West 34th Street

Empire State Building

2.7 mi

Museums

Neue Galerie New York

2000 ft

2 E 91st St

Cooper Hewitt

2700 ft

Church

Church of St. Ignatius Loyola Complex

2200 ft

Lighthouse

Blackwell Island Light

4700 ft

Upper East Side at 81st Street. Central Park

Cleopatra's Needle

3100 ft

Broadway Theatre

Broadway

1.6 mi

East 88th Street and East End Avenue

The Gracie Mansion Conservancy

3500 ft

E 79th St East Side of the Turtle Pond

King Jagiello Monument

3400 ft

Church

Church of the Heavenly Rest

2200 ft

15 E 84th St

Institute for the Study of the Ancient World

2200 ft

Castle

Belvedere Castle

4000 ft

Museums

El Museo del Barrio

1.2 mi

2788 Broadway

New York bagels

1.7 mi

Gallery

Sotheby's

1.3 mi

Zoo

Central Park Zoo

1.6 mi

W. Park Dr. and W. 72nd St.

Strawberry Fields

1.5 mi

Nearby

Parks

Carl Schurz Park

1600 ft

Church

Holy Trinity Episcopal Church

1700 ft

Manhattan 1049 Park Ave

Park Avenue

800 ft

Restaurants

Bocado Wine Bar & Restaurant

300 ft

1293 Lexington Ave

Maison Kayser

400 ft

1535 3rd Ave

Hu Kitchen

400 ft

1536 3rd Ave

Pesce Pasta Tre

500 ft

1562 3rd Ave Frnt 1

Dig Inn

400 ft

1297 Lexington Avenue

Otto's Tacos

600 ft

1568 3rd Ave Corner of 88th St

The Dakota Bar

700 ft

1576 3rd Ave

Milano Market

800 ft

1582 3rd Ave

Two Little Red Hens

1400 ft

1652 2nd Ave South of 86th Street

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.0

Location

8.8

Service

7.2

Dining

5.8

5/5 based on 66 reviews

#134 of 515 hotels in New York City based on Tripadvisor

Aaron

United Kingdom, March 2025

5.6/10

My stay at Voco The Franklin in New York was quite disappointing. The room size was shockingly small and poorly planned, making it uncomfortable to move about. However, the location was fantastic, close to Central Park and various local attractions, which was a plus. The staff was friendly but the overall experience was overshadowed by the lack of cleanliness and issues with the key card system.

Rooms

5.0

The room was incredibly tiny, with awkward placements including the bathroom sink right next to the bed. It was difficult to even open my suitcases.

Service

5.0

While the staff was friendly, they seemed unhelpful when I requested a room change. The key system was broken, leading to a lack of security as we needed escorting to our rooms.

Location

8.0

The location is excellent, just a short walk to Central Park and close to several cultural attractions. It was also very convenient for restaurants and public transport.

Dining

5.0

Breakfast offerings were laughable, limited to stale bread and some cereals. I didn't bother trying the evening wine reception.

Facilities

5.0

Facilities left much to be desired, with housekeeping issues and poorly maintained common areas that were quite dirty. Overall, not what I would expect.

Sebastian

United Kingdom, March 2025

5.0/10

I truly enjoyed my stay at Voco The Franklin New York. The staff was exceptionally welcoming, making me feel like family during my time there. However, I did find the rooms to be quite small, which could be a challenge for anyone with larger luggage. Overall, the charming atmosphere and great location near Central Park and museums made my experience nice.

Rooms

7.0

Though the room was cozy and nicely updated, it was indeed quite small. the bed was against the wall with limited space for luggage. I had to be strategic in unpacking my bags, as there wasn't much room to work with.

Service

10.0

The staff went above and beyond in their service. from the warm welcome at check-in, complete with cookies and water, to their helpfulness throughout my stay, making it a standout aspect of my trip.

Location

9.0

The hotel's location on the Upper East Side was ideal for exploring the city. I loved being near Central Park and numerous dining and shopping options, making commuting around NYC easy and pleasant.

Dining

7.0

While breakfast options at the hotel were limited, I discovered wonderful nearby cafes. Bocado Cafe on the corner offered delicious lunch choices, which I enjoyed several times during my visit.

Facilities

6.0

The facilities were basic, but quite functional. I appreciated the cleanliness of my room, though minimal amenities made the stay a bit basic compared to larger hotels.

Penelope

United Kingdom, January 2025

7.0/10

My stay at Voco The Franklin New York exceeded my expectations in several ways. The location was incredibly convenient to nearby museums and Central Park, making it a great base for exploring the city. The room, while small, was clean and the bed was comfortable for a restful night. However, I did find the bathroom to be quite cramped and the overall decor felt outdated. Overall, it was a pleasant experience, though the limited space might be challenging for couples or those with lots of luggage.

Rooms

8.0

The room was cozy but small, which is typical for NYC. The bathroom was tiny with limited space for personal items. Despite the small quarters, the bedding was comfortable and clean.

Service

9.0

The staff were exceptionally friendly and helpful during my stay, offering assistance at check-in and throughout my visit. Their warm attitude made the experience much better.

Location

10.0

The hotel's location was a major highlight, just blocks away from Fifth Avenue and close to subway lines. It was perfect for accessing cultural attractions like the Metropolitan Museum of Art.

Dining

Facilities

7.0

While the hotel has its charm, I noticed that some areas, including the elevators and hallways, feel dated. Housekeeping did a good job maintaining cleanliness, though.

Marc

United Kingdom, October 2024

6.6/10

I had a mixed experience at Voco The Franklin. The cozy atmosphere and friendly staff were definite highlights. However, the small room and lack of adequate customer service left me feeling disappointed overall.

Rooms

5.0

The room was way too small, with the sink near the bed making it awkward to navigate. I felt cramped with little storage space, and the bathroom was tiny too.

Service

5.0

While I appreciated the check-in cookies and a lovely checkout attendant, my request for a room change was met with a lack of helpfulness. I expected more from the staff, given my previous experiences.

Location

8.0

The location is solid, with easy access to Central Park and local restaurants. It felt safe and was convenient for exploring the Upper East Side.

Dining

6.0

They don’t offer breakfast, which was a downside for me. However, there’s a coffee bar for lattes and cappuccinos that I found nice.

Facilities

7.0

The cleanliness was commendable, and I enjoyed the charm of the historic building, but there wasn’t much in terms of facilities or amenities.

Jacob

United Kingdom, October 2024

6.8/10

My stay at The Franklin was a mixed bag. While the location was fantastic, close to Central Park and various museums, the room left much to be desired. It was small, which is expected in NYC, but I found it quite cramped and lacking in basic amenities like a fridge. Plus, there were some cleanliness issues that were hard to ignore. The breakfast options were minimal and disappointing too. Overall, I had a decent experience, but there are certainly areas in need of improvement.

Rooms

5.0

The room was small and cramped, with no fridge and a tiny sink. cleanliness was questionable, with stains on the carpet. I felt quite restricted in space during my stay.

Service

7.0

The staff were friendly and accommodating. they helped when I had issues and were attentive to my needs, though I did encounter some communication difficulties prior to my arrival.

Location

9.0

The location was a major plus. it was near Central Park and various local attractions, making it easy to explore the Upper East Side and beyond.

Dining

5.0

The breakfast options were rather poor. I found the selection limited and unappealing, which was a letdown considering my expectations for a hotel stay.

Facilities

5.0

The hotel had a bit of charm with its historic features, but the facilities felt outdated. the elevator was quirky and some amenities were lacking functionality.